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Refunds and Returns Policy

Warranty terms

The terms of this warranty are issued by Brute 4x4 Phone Mounts of Unit W3 2215-2227 Castlereagh Road Penrith NSW 2750

Telephone (0483) 804 615.

Our goods are subject to guarantees that are provided under the Australian Consumer Law. The purchaser is entitled to replacement or refund as a result of major failure and for compensation for any other reasonably foreseeable loss or damage. The purchaser is also entitled to have goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

The benefits given to you by Brute 4x4 Phone Mounts under this warranty are in addition to your other rights and remedies under a law in relation to the goods to which the warranty relates.

Brute 4x4 Phone Mounts may elect at its discretion to not repair or replace the defective product. In this instance, Brute 4x4 Phone Mounts at its option will provide a credit or refund equal to the purchase price.

Subject to the conditions of this warranty, Brute 4x4 Phone Mounts warrants the following products it sells will be free from any manufacturing defect in materials or workmanship for the following periods from the date of purchase (each a ‘Warranty Period’):

  • Mob Armor Phone Mounts 3 years

  • Mob Armor Accessories 1 year

  • * Not applicable for general wear and tear 

Warranty claims

Purchases must be registered within 21 days to be eligible for warranty. This can be done by completing the warranty registration form on our website at www.brute4x4phonemounts.com.au/contactus

To make a warranty claim, the product concerned must be returned to the place of purchase with the original purchase receipt. No warranty claim will be processed without proof of purchase. All warranty claims must include receipt of purchase.

A warranty claim must be made within the warranty period.

The cost of returning the product to the place of purchase will be borne by the purchaser.

The claim must be issued with an authorization number from Brute 4x4 Phone Mounts before warranty will be actioned.

Rectification

If a defect of manufacture appear during the warrantable time period, Brute 4x4 Phone Mounts will, within a reasonable time of being notified of the warranty claim, repair or replace, at Brute 4x4 Mob Armor’s discretion defective product or parts.

Warranty Exclusions and Terms

This warranty is only applicable to the original purchaser and is not transferrable.

This warranty becomes void if:

1. Defects in materials or workmanship are:

a. Examined by the purchaser of the product before having agreed to purchase the product and that examination ought reasonably to have revealed the defect; or

b. Specifically drawn to the purchaser’s attention and noted before the purchaser agreed to continue purchasing the product;

2. Incorrect fitting, removal and/or refitting, non-conformance to fitting instructions or recommendations;

3. Conditions beyond Brute 4x4 Phone Mounts control, such as:

I. Acts of God;

II. Misuse;

III. Neglect;

For further information about warranties, please do not hesitate to contact our customer service team at sales@brute4x4phonemounts.com.au

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